Privacy Policy | 11144N-CASA

Effective Date: January 15, 2025

We value your privacy and are committed to safeguarding your personal information. This Privacy Policy explains the types of personal information we collect, how we collect and store it, the purposes for which it is used, how it is protected, and how you can access or correct your personal information.

1. Types of Personal Information Collected and Processed

We collect the following types of personal information from you when you interact with our services:

Personal Identification Information: Name, email address, phone number, and other contact details.
Account Information: User account credentials, such as username and password (if applicable).
Payment Information: Credit card details or other payment-related information when processing transactions.
Communication Data: Messages and communication interactions (emails, support tickets, chats).
Usage Data: Information about how you access and use our services, including device information, IP address, and browsing activity.

2. How This Information Is Collected and Stored

Collection: We collect personal information directly from you when you sign up for our services, fill out forms, make purchases, subscribe to our newsletter, or communicate with us. We may also collect data automatically through cookies or other tracking technologies when you use our website or services.
Storage: Your personal information is securely stored in our protected database. We employ encryption and other security measures to ensure that your data is kept safe. Our storage practices are designed to prevent unauthorized access, alteration, or disclosure of your information.

3. Purposes for Using and Sharing Your Personal Information

We use your personal information for the following purposes:

Service Delivery: To provide the services you request, including processing transactions, customer support, and communication regarding service updates.
Marketing and Promotions: To send you relevant updates, offers, or promotions (where applicable), based on your consent. You may opt out of these communications at any time.
Service Improvement: To analyze user behavior and improve the quality, functionality, and content of our services.
Legal Compliance: To comply with legal requirements, resolve disputes, and enforce agreements.

We may share your personal information only in the following circumstances:

With trusted partners who help us deliver our services, such as payment processors, customer service providers, or marketing partners. These third parties are contractually obligated to maintain the confidentiality of your data and are not allowed to use it for their own marketing purposes.
In response to legal requests from authorities, to protect the rights, property, or safety of our company, customers, or the public.

Important Note: Your phone number and SMS consent will never be shared with any third party for marketing purposes.

4. Protection of Personal Information from Unauthorized Access or Use

We take data security seriously and use a combination of physical, technical, and administrative measures to protect your personal information from unauthorized access or misuse:

Encryption: We use encryption methods (SSL/TLS) to secure sensitive data during transmission.
Access Control: We implement strict access controls to ensure that only authorized personnel can access your data.
Regular Audits: We perform regular security audits and vulnerability assessments to identify and fix any potential security risks.

While we make every effort to protect your personal information, please be aware that no data transmission method or storage method can guarantee 100% security. However, we continue to evaluate and enhance our security practices to ensure your information remains safe.

5. Access and Correction of Personal Information

You have the right to:

Access: Request access to the personal information we hold about you, including the details of how your information is processed.
Correction: Request correction of any inaccurate or incomplete information we hold about you.

To make such a request, please contact us directly at [insert contact details, such as email or phone number]. We will process your request in accordance with applicable data protection laws and respond in a timely manner. If you believe that we have not resolved your request to your satisfaction, you may have the right to file a complaint with the relevant data protection authority.

If you have any questions or concerns regarding our privacy practices, please don’t hesitate to contact us. We are committed to ensuring that your personal information is protected and that you have control over it.

Thank you for trusting us with your data.

Texting Policy for First Judicial District CASA Association

Effective Date: January 15, 2025

At First Judicial District CASA Association, we prioritize your privacy and the responsible use of SMS communications. This page outlines our texting policies, including your consent, the types of messages you may receive, and how to manage your subscription.

1. Consent for SMS Communications

When you provide your consent to receive text messages from First Judicial District CASA Association, you are giving us permission to send you SMS notifications related to our services. Your phone number and SMS consent will never be shared, sold, or rented to third parties for marketing purposes.

By consenting to receive text messages, you agree to receive information directly related to our services and updates. Your personal information, including your phone number and SMS consent, will be kept confidential and used only for the purposes outlined in our terms and conditions.

Terms & Conditions Statement:

"By providing your phone number and consenting to receive SMS communications, you acknowledge and agree that your phone number and consent will never be shared, sold, or rented to third parties for marketing purposes."

2. Types of SMS Communications

The text messages you may receive from First Judicial District CASA Association will generally fall into the following categories:

Reminders: You will receive text reminders about upcoming appointments, events, or deadlines.
- Example: “Reminder: Your appointment with CASA is tomorrow at 2 PM. Please arrive 10 minutes early.”
Appointment Confirmations: Confirmation of scheduled events, appointments, or meetings.
- Example: “Your appointment with CASA has been confirmed for January 20th at 3 PM.”
Event Updates: Information about upcoming events, meetings, or changes to schedules.
- Example: “Reminder: The CASA training session has been moved to January 22nd at 6 PM. Please update your calendar.”
Service Updates: Notifications about our services, programs, or general information from First Judicial District CASA Association.
- Example: “Important update: The office will be closed on January 26th for the holiday.”

3. Examples of Message Types

Reminder Message: “Reminder: Your CASA appointment is scheduled for tomorrow at 10 AM. Please let us know if you need to reschedule.”
Appointment Confirmation: “Your CASA meeting has been confirmed for February 3rd at 2 PM. See you there!”
Event Notification: “Reminder: The CASA volunteer training will take place this weekend at the conference room. We look forward to seeing you there!”

4. Standard Messaging Disclosures

To ensure that you have full control over your SMS communications with us, we provide clear mechanisms for opting out and obtaining assistance:

Opt-out: If you no longer wish to receive text messages from us, you can easily opt-out by replying “STOP” to any SMS message. This will immediately stop all future messages from First Judicial District CASA Association.
- Example: “To opt-out of future SMS notifications, reply STOP.”
Assistance: If you need further assistance or have questions about the messages you are receiving, you can reply “HELP” to any SMS message to get more information.
- Example: “For more assistance, reply HELP.”
Message and Data Rates: Please note that standard messaging and data rates may apply depending on your mobile carrier and plan. You are responsible for any fees associated with receiving text messages.

5. Sample Response for Help Request

If you reply “HELP” to any SMS message, you will receive a response similar to the following:

Sample HELP Response: “You have reached First Judicial District CASA Association. For more information, visit casalvks.org or call us at 913-651-6440. We are here to assist you!”

6. Opt-In Message/Confirmation

Upon opting in, you will receive the following confirmation message:

“Thank you for signing up for First Judicial District CASA Association updates! You will receive a variable number of messages per week/month. Reply HELP for help, STOP to opt out. Message & data rates may apply. For more info, visit https://www.casalvks.org/privacy-policy.”

7. Opt-Out Message

Upon opting out, you will receive the following message:

“First Judicial District CASA Association: You have unsubscribed from our updates. No further messages will be sent. Reply HELP for help.”

8. Contact Information

If you have any further questions regarding our texting policies or need assistance with your SMS subscription, please contact us at:

Website: casalvks.org
Phone: 913-651-6440

By consenting to receive SMS communications, you acknowledge and agree to the terms outlined in this Texting Policy. Thank you for staying connected with First Judicial District CASA Association. We are committed to providing you with important information related to our services in a responsible and secure manner.

Final Notes:

Privacy Policy & Texting Policy Updates: These updates ensure compliance with SMS and data privacy regulations and provide users with clear instructions on opting in, opting out, and contacting support.
Message Frequency & Disclosures: Each communication clearly outlines the frequency of messages, message and data rates, and includes necessary HELP and STOP instructions.

Contact Information

If you have any further questions regarding our texting policies or need assistance with your SMS subscription, please contact us at:

Website: casalvks.org
Phone: 913-651-6440